marygi20
5 months agoNew Poster
Transmit error code 12.1.9 and more.
For the last two weeks we have been having random internet dropouts and super slows speeds even with our priority data while the system control system has been sending out error codes 11.2.2 , 11.2.5 , 11.3.1 ,12.1.9 , 12.3.1 , 12.8.2 and 21.1.9. The transmit and receive lights are sometimes completely gone and the gateway connectivity test is sometimes sending back up to 50 percent packet loss. We have had some rain but not any terrible weather recently and our Satellite Receive Signal Strength is mostly always above 100. We have already called about this but the tech support keeps sending us in circles and the listed repair tech will not respond to any communications to schedule an appointment.