Forum Discussion

SweetP's avatar
SweetP
New Poster
2 years ago

Unable to check email

I have 3 email accounts.  I can check 2 of 3 accounts through the web site & on my phone.  The third account is a no go!  When I check online, it tells me the info I provided is not correct.  When I ...
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  • Liz's avatar
    Liz
    2 years ago

    Hi SweetP,

     

    I appreciate your patience, your password has been reset. Please check your PMs for details. Make sure you can access your e-mail thru the website and on your phone before changing the temporary password. Let me know if you can access your mail now.

     

    -Liz

SweetP's avatar
SweetP
New Poster

Thank you!

Liz's avatar
Liz
Moderator
2 years ago

Hi SweetP,

 

I appreciate your patience, your password has been reset. Please check your PMs for details. Make sure you can access your e-mail thru the website and on your phone before changing the temporary password. Let me know if you can access your mail now.

 

-Liz

  • Liz's avatar
    Liz
    Moderator
    2 years ago

    Good morning SweetP,

     

    Glad to hear e-mail is working again for you. I suggest changing your password to something you can better remember and set up your security questions so you can reset your password on your own in the future. You can change your password and set your security questions by navigating to Account > Manage Username/Logins. Please don't hesitate to drop by the community if you have any other concerns, we're here to help.

     

    Thanks!

     

    -Liz