Forum Discussion

whysalives's avatar
whysalives
Sophomore
8 years ago

Unable to load Amazon, Problem Upstream From Modem

I have bypassed my router with a direct cable connection to the modem, turned off web acceleration, reset the MBX, and have attempted rebooting the modem.  The problem is across computers, users, and...
  • Amanda's avatar
    Amanda
    8 years ago

    Good morning everyone,

     

    Just got word that Amazon should be working properly now. If you made any workaround changes, please revert back to your original settings and give it a test run.

     

    Thank you,

    Amanda

Amanda's avatar
Amanda
Moderator

Hi whysalives,

 

What an odd issue! I would like to bring this up with our network engineers to see what they can uncover. Just curious, do you have any success loading Amazon on a mobile app? Or have you tried loading Amazon.com on a different provider?

 

Thank you,

Amanda

Steveschmidt201's avatar
Steveschmidt201
New Poster
8 years ago

Same problem here! Even the mobile app on my android does the same thing as does the chrome and Samsung internets. My Toshiba laptop is having the same issue. Getting very frustrated!