Forum Discussion
Unable to log into email system
- 4 years ago
Good morning folks,
Thanks so much for posting in here and especially to anyone who contacted us via phone/chat/email over the weekend so our engineers could hop on the issue quickly. According to the reports, I'm glad to see that this was resolved by Saturday evening. If you still have any concerns, please don't hesitate to reach out again!
-Liz
We are having the exact same problem. Both my wife and I. We have separate email acounts and we get the same message.
Whats up? Can somebody from Tech Support help?
Robert
Robert, the HughesNet reps are not here during the weekend and won't see these reports until Monday. Your best bet is to report the issue to customer support, at 866-347-3292.
Hopefully someone's already fixing this.
RobertOder wrote:We are having the exact same problem. Both my wife and I. We have separate email acounts and we get the same message.
Whats up? Can somebody from Tech Support help?
Robert
- RobertOder4 years agoJunior
yes, I know. it looks as thought the problem has been reported. same old thing. happens every few months. take care!
Robert
- maratsade4 years agoDistinguished Professor IV
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- maratsade4 years agoDistinguished Professor IV
Are you all trying to access email by using an app or by using the email link at the top of the community's pages?
Seems the issue may be with third-party apps. If you're trying to access email with an app (like, say, Outlook or Firebird), try going directly by clicking "My Email" at the top of the community's pages.
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