Forum Discussion
Unaccountable data usage-hate to sound like a broken record but...
No our DVD player is not hooked to anything-it's old-school (gosh I love old-school!)
But this morning when I got up I had no internet (funny that) so I called and after working on it a bit and getting it back on, I then addressed the data drain issue.
She made sure I was saying it was not my drain and eventually gave me 1GB back (out of the 1.7GB I lost) so that's good enough.
All I can say is I will be paying closer attention to being 110% sure everything is totally off every night and screen capturing before I go to bed, and monitoring during the day-including that old antiquated hourly usage meter. For what we all pay, I'm not going to ignore those kinds of drains...
Thanks everyone...
First, if by the hourly meter you are referring to the old site that shows data usage by the hour, I'm not really sure, but I do know this site is not recommended for monitoring your data usage and isn't counted on as reliable. It's specifically designed for the older legacy systems. I do believe that the time is supposed to be in Eastern, though.
The SCC data readings are in mostly in real time, as in it can take a few seconds for it to catch up. It's the same with the Usage Meter, and the MyAccount site. None of them are right to the second, but they usually catch up after a few seconds. The best thing to do is refresh the data readings, like on the myAccount site, or refresh the webpage itself, to get the most current readings. Again, though, they can still be a few seconds behind.
Is it possible that one or more of your devices aren't getting a good WiFi signal? I ask this because, chances are something legitimately used the data, but the data used can be increased if the signal isn't very good. The devices will keep trying to the request the information, and if they don't get all of it, they'll ask again, over and over and over until they do.
