Forum Discussion
Usage meter javascript error
- 8 years ago
The following fix for the Javascript error won't cripple your computer. Just don't delete anything other than what's described in the instructions. Regarding Windows, you'll probably have to change your folder options to be able to view Hidden Items to see the AppData folder and its contents described in the directions. To do so, click "View", then check the box for "Hidden Items", as you see in the red boxes in the picture below. When you're finished with the procedure, uncheck "Hidden Items" so they are hidden again, as they are hidden by default for a reason. If you have a Mac, I'm not sure if you have to unhide anything.
The instructions for the JavaScript error. Credit goes to MarkJFine.
In the event that this happens:
1. Fully quit the Usage Meter from it's own menu by clicking on the donut in the menubar and clicking "Quit".
2. Look for the following directory
Windows: C:\Users\[your User name]\AppData\Roaming\
Mac: /Users/[your User name]/Library/Application Support/
3. Carefully delete just the "HughesNet Usage Meter" folder under that and empty the trash.
4. Restart the Usage Meter. This will regenerate all the underlying information as if it were run for the first time, thus correcting the error.
Vampy,
Try uninstalling the status meter and usage meter from your system, then navigate to C:\Users\Vampy\AppData\Roaming\HughesNet Usage Meter\, and delete anything that desides in that folder. Also navigate to c:\program files\hughesnet-usage-meter and delete anything that may reside in that folder. Then download and install the latest version (Should be 6.6) and see what happens.
I uninstalled again, went to C:\Users\Vampy\AppData\Roaming\HughesNet Usage Meter\ and deleted that folder but there was no other folder in C:\Program Files or C:\Program Files 86x. I am running Windows 7 64 bit. I reinstalled but still got the same error. I had the latest version of the Hughesnet Meter installed.
I was thinking of uninstalling java but it's not in add/remove programs and after doing a little research someone suggested typing this %SystemRoot%\system32\javacpl.cpl into start but when I do I get this:
So now I have to try to uninstall java if I can and reinstall it. This has become a real chore. I see this is not so easy to do and I might have to use cmd prompt which I have never been real comfortable doing.
- C0RR0SIVE8 years agoAssociate Professor
Java and JavaScript are two different things... A computer program can run JavaScript with out Java being installed...
Liz You may need to look into this... There are also a few people in a private setting that are experiencing this... Amanda may know more since she seems to frequent that group of people...- Vampy8 years agoFreshman
I think I fixed it. My Java was not showing anywhere on my PC including in Add/Remove programs in Control Panel. I downloaded the java uninstaller file named JavaUninstallTool. I ran it but it couldn't find the file to be deleted. That worried me. I downloaded the latest version of the Java installer named jre-8u121-windows-x64. When I ran the file it saw I had Java installed (now I was really worried) but it gave me an option to install and repair so I tried that.
Before I installed this new Java I had uninstalled The Hughesnet Meter and that folder. After I ran the Java installer and repaired I again ran the Hughesnet installer again with fingers crossed. It installed this time with no errors and is running in my system tray. When I mouse over it, it now shows my allowance. I'm not sure if this will help the others here with problems but it's worth a shot. Thanks everyone who tried to help and answered so quickly.
- C0RR0SIVE8 years agoAssociate Professor
JRE (Java Runtime Environment) shouldn't (more like isn't...) a requirement for running the status meter... Have no idea how nor why that would fix the problem...
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