Steve,
Thank you for reaching out! I see this is your first post. Welcome to the Community! I was able to locate your account through your Community profile. Upon taking a look into your data usage, it seems you have been consuming between 1GB to 2GB per day during this billing cycle. As you stated, both of your WiFi radios are currently off. I do see a device attached directly to the modem, which would likely be the culprit of this data usage.
Thanks,
Remy
Thank you for responding. The only device is my desk top computer and I have never had any issues like this before. Is there a way I can try to find what is causing the usage? Thanks for your help.
I tried multiple times to install Glasswire but I keep getting a DLL error and the program will not work. I did find something in my Device Manager in unspecified devices. It is called Fitbit Base Station and is some kind of input device. I have never seen this before and have never personally downloaded anything like that.There is no program that I can find associated with the device on my computer and can't remove it. Could this device be the source of my data loss? If so, are you aware of any way of removing it? Thanks.
