Forum Discussion

lakeland4's avatar
lakeland4
Junior
2 years ago

Video Data Saver does not work on one app

Video Data Saver (VDS) does not work when streaming Hallmark Movies Now (HMN) videos.  With the HMN Video Quality set to Low and VDS set to ON, the data usage during a 90 minute video is around 3GB i...
Data Management
lakeland4's avatar
lakeland4
Junior

Thank you for looking into this issue!

 

We started streaming Hallmark Movies Now videos 1 week ago.  So far have watched 7 movies and each one used roughly the same amount of data, 3GB.

Jay's avatar
Jay
Moderator
2 years ago

We're more than happy to help! Thank you for providing more information.

 

We recently sent you a private message concerning these issues. Please take a look when you have the chance.

 

Thank you,

 

Jay

  • lakeland4's avatar
    lakeland4
    Junior
    2 years ago

    I saw that you sent one and I just sent a reply.