Forum Discussion
Video Data saver missing...again
Not sure if this is an everybody thing or just me but I'm seeing the "We are sorry. Your account currently does not support Video Settings." message again. I definitely need it late at night to be ...
Hi udanwudeligv,
Our engineers have investigated your concern and have resolved this. The resolution should take effect overnight. If by tomorrow morning you're still not seeing the VDS settings, please let us know!
Hi udanwudeligv,
I haven't heard from you in a while, but I just checked on your site again and the VDS is still there, so that's good. I'll go ahead and close this thread, but if you have any other concerns, feel free to start a new thread.
Hi udanwudeligv,
Thanks for your patience while our engineers investigate. I saw some back and forth e-mails between them, but have not gotten an update specific to your site. I checked on your site myself and from what I can see, the VDS option is available. It should be viewable to you as well, so please confirm whether it's back.
Your cooperation, patience, and understanding are much appreciated.
Hi udanwudeligv,
I haven't heard from you in a while, but I just checked on your site again and the VDS is still there, so that's good. I'll go ahead and close this thread, but if you have any other concerns, feel free to start a new thread.
