Forum Discussion

cybercycle1's avatar
cybercycle1
Junior
3 years ago

Web Acceleration Not Supported

When investigating my slow web speed, I found that Web Acceleration (WA) is "Not Supported" on my Gen5 system.  I have reverted to using my cell phone to connect to the web.  I checked the WA setting...
Performance
web acceleration
  • Liz's avatar
    Liz
    3 years ago

    Hi all,

     

    “Web Acceleration Not Supported” is a normal condition.  Hughes continuously updates configuration and technology to maximize user performance.  Web Acceleration technology developed by Hughes accelerates non-secure (HTTP) web browsing by pre-fetching certain content, minimizing the impact of the round-trip delay over the satellite.  However, the vast majority of web content is now secure (HTTPS), so Web Acceleration has no benefit for most web browsing. Hughes is turning down the Web Acceleration components in certain areas to evaluate the performance impact, if any, as part of our normal network maintenance and optimization.

     

    -Liz

maratsade's avatar
maratsade
Distinguished Professor IV

Someone else is reporting the same thing, so it may be a widespread issue. 

 

EDIT: I see it too.  

cybercycle1's avatar
cybercycle1
Junior
3 years ago
maratsade wrote:

Someone else is reporting the same thing, so it may be a widespread issue. 

 

EDIT: I see it too.  

I see that others have reported this issue.  I had a similar issue in January and Liz was able to address it.

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    3 years ago

    What beam are you in? 

      • maratsade's avatar
        maratsade
        Distinguished Professor IV
        3 years ago

        Thank you. Beam 68 here, and I asked because I thought maybe it was a beam thing, but it appears to be more widespread than that.