Forum Discussion

cybercycle1's avatar
cybercycle1
Junior
3 years ago

Web Acceleration Not Supported

When investigating my slow web speed, I found that Web Acceleration (WA) is "Not Supported" on my Gen5 system.  I have reverted to using my cell phone to connect to the web.  I checked the WA setting...
Performance
web acceleration
  • Liz's avatar
    Liz
    3 years ago

    Hi all,

     

    “Web Acceleration Not Supported” is a normal condition.  Hughes continuously updates configuration and technology to maximize user performance.  Web Acceleration technology developed by Hughes accelerates non-secure (HTTP) web browsing by pre-fetching certain content, minimizing the impact of the round-trip delay over the satellite.  However, the vast majority of web content is now secure (HTTPS), so Web Acceleration has no benefit for most web browsing. Hughes is turning down the Web Acceleration components in certain areas to evaluate the performance impact, if any, as part of our normal network maintenance and optimization.

     

    -Liz

cybercycle1's avatar
cybercycle1
Junior
maratsade wrote:

Someone else is reporting the same thing, so it may be a widespread issue. 

 

EDIT: I see it too.  

I see that others have reported this issue.  I had a similar issue in January and Liz was able to address it.

maratsade's avatar
maratsade
Distinguished Professor IV
3 years ago

What beam are you in? 

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      3 years ago

      Thank you. Beam 68 here, and I asked because I thought maybe it was a beam thing, but it appears to be more widespread than that.  

      • Danny89's avatar
        Danny89
        Junior
        3 years ago

        Yeah, im Beam 84. Im not sure what to think since as of right now, nothing I do that seems to be effected by web acceleration being down, is do anything wrong. But ive also been in a horrible throttle

        Definately something interesting, I wonder if there was a recent modem update?