Forum Discussion
Chris11
9 years agoAlum
Hi ablstnlki12,
Yes, line of sight(LOS) is very important to a strong signal. When was your service installed. I've seen some installs become a problem once tress have regrown their leaves from winter. Do you have a clear view of the dish and its LOS? Your account info is linked with your community profile. So I'll go ahead and run some diagnostics in the mean time and see what I find. We appreciate your patience and cooperation as we help address your concerns.
Thank you,
Chris
Yes, line of sight(LOS) is very important to a strong signal. When was your service installed. I've seen some installs become a problem once tress have regrown their leaves from winter. Do you have a clear view of the dish and its LOS? Your account info is linked with your community profile. So I'll go ahead and run some diagnostics in the mean time and see what I find. We appreciate your patience and cooperation as we help address your concerns.
Thank you,
Chris
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