Forum Discussion
Why is Hughes.net soooooooooooo slooooooowwwwww today June 30, 2016?????
Terminal - Gateway Connectivity Test Thu Jun 30 16:32:51 2016 Packet Loss: 0.00% Average Delay: 648.00 ms ...
SLC Salt Lake City..
Hi ablstnlki12,
Yes, line of sight(LOS) is very important to a strong signal. When was your service installed. I've seen some installs become a problem once tress have regrown their leaves from winter. Do you have a clear view of the dish and its LOS? Your account info is linked with your community profile. So I'll go ahead and run some diagnostics in the mean time and see what I find. We appreciate your patience and cooperation as we help address your concerns.
Thank you,
Chris
Yes, line of sight(LOS) is very important to a strong signal. When was your service installed. I've seen some installs become a problem once tress have regrown their leaves from winter. Do you have a clear view of the dish and its LOS? Your account info is linked with your community profile. So I'll go ahead and run some diagnostics in the mean time and see what I find. We appreciate your patience and cooperation as we help address your concerns.
Thank you,
Chris
