Forum Discussion

farmerhugh's avatar
farmerhugh
Junior
8 years ago

Wifi going down

For the last two weeks my internet goes down 1 or 2 times a day.  The Hughes Net modem lights (the ones that are lite) are solid.  When I reset the modem it comes back up.  Is there any way you can c...
  • farmerhugh's avatar
    farmerhugh
    8 years ago

    I have a dlink router that Amanda sent me a few months ago.  However Thursday night when it disconnected and I went thru the routine keying in the numbers I got a message to register my router which I did (I know I did this when I connected it up)  I went thru the process again, but this time I got an email to validate the registration (which I do not recall getting the first time)  Its been working fine so far so looks like problem solved,  Thanks for your help.

farmerhugh's avatar
farmerhugh
Junior

This should read "internet " going down.  Not too sure I like this new format.  We were having problems with the wifi a couple months ago  after Amanda sent us a new router that problem went away,  I don't see an edit button.

 

Gwalk900's avatar
Gwalk900
Honorary Alumnus
8 years ago

The EDIT button is the three little dots highlighted here in the righthand upper corner of the reply:

 

So by "internet going down" it still could be anywhere in the three break points I posted above. You will not have Internet access if there is a break in any of them.

When this happens can you access the Modems SCC?

What are the codes if any listed?

Do you know how to access the Modems State Code Monitor?

 

Again, when you have an issue the questions ... in order are:

Are all five of the front panel Modem LED's lit?

Can I see the first address along my cable path, the Router? (192.168.1.1)

Can I see the second address along my cable path, the Modem SCC (192.168.0.1)

Finally, is my Modem "seeing" the Gateway and Internet? (access remaining data info, access to a website)