Forum Discussion

farmerhugh's avatar
farmerhugh
Junior
8 years ago

Wifi going down

For the last two weeks my internet goes down 1 or 2 times a day.  The Hughes Net modem lights (the ones that are lite) are solid.  When I reset the modem it comes back up.  Is there any way you can c...
  • farmerhugh's avatar
    farmerhugh
    8 years ago

    I have a dlink router that Amanda sent me a few months ago.  However Thursday night when it disconnected and I went thru the routine keying in the numbers I got a message to register my router which I did (I know I did this when I connected it up)  I went thru the process again, but this time I got an email to validate the registration (which I do not recall getting the first time)  Its been working fine so far so looks like problem solved,  Thanks for your help.

farmerhugh's avatar
farmerhugh
Junior
8 years ago

I have to wonder if this isn't the same problem Chicagojohn is having.  I also am in Illinois. i can't figure out how to check the numbers you gave me to use,  I go to my browser type in the numbers and get a bunch of web pages.  I also can't figure out how to put a "snip" picture on these replies as I used to.  I apologize as I am really computer challenged.   I know I m doing this wrong.

  • Gwalk900's avatar
    Gwalk900
    Honorary Alumnus
    8 years ago

    Assuming  you  are connecting  wirelessly, you would first  open a browser, put your mouse in the browsers address bar and click the mouse then enter the numbers 192.168.1.1

    Don't forget to enter the decimal points where shown.

    This will bring up your Routers  log in page.

    If you can't reach the Router in this manner it is indicative  of a wireless problem between your computer and your Router or a Router configuration  problem.

     

    Next you would do the same but instead enter 192.168.0.1

    If the Modems  SCC  page opens this means you have connectivity through the Router  and into the Modem.

    While there  you should be able to see any listed error  codes  and you should also be able to see your remaining  data allowance. The latter means your Modem is connected to the Hughes Gateway and you should  then also have access to the internet.

    As to snips, open the snipping tool and take the desired  screenshot and then save it to your desktop.

    Once save you can add it to your community post  by clicking the camera icon just above your post  with the word Photos  next to it, navigate  to where you saved the snip and then hit the upload  button and then hit the reply button to post your reply.

      • BirdDog's avatar
        BirdDog
        Assistant Professor
        8 years ago

        Don't enter in search box, type in the address bar and then hit "Enter" key. Make sure it is 192.168.1.1 not 192.168.11

         

         

    • farmerhugh's avatar
      farmerhugh
      Junior
      8 years ago

      this is what I get each time this happens--it resets--does this indicate that it is the router??

      • BirdDog's avatar
        BirdDog
        Assistant Professor
        8 years ago

        If you can't get to your router interface by going to 192.168.1.1 then either it may be misconfigured or having a hardware problem. What make and model of router? The default IP address may be set to 192.168.0.1 which will conflict with the Hughes modem.