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Zero internet connection code 12.7.1
Hi I have absolutely zero internet it's reading code 12.7.1. unfortunately our phones go off WiFi and we don't have any cell service or 4g. What could be the issue, started two days ago. Thanks
Good morning Aber787,
Checking in on your site and I'm glad to see you're back online! If you have any other concerns, please don't hesitate to post again in the community.
Thanks,
Liz
That code is supposed to be transitory -- maybe there's an issue at your gateway, which the reps on this site can check for you. They should be in later today. Have you tried unplugging the modem, leaving it off for a few minutes, then plugging it in again?
Forgot to mention it said cannot connect to gateway, tried unplugging it a few times, all the connections are tight. What is the gateway?
