Forum Discussion
Okay, that does make it a bit clearer.
- You have HughesNet, and only HughesNet, as your ISP (internet service provider).
- You normally get your email through your Safari browser. Your email is Xfinity (which is Comcast).
- You subsequently tried to get your emails through the Xfinity Connect app, but you're not able to get them properly through that, either.
- Your App Store is also not connecting properly.
Now, your download speed looks okay (save for one), but your upload speed doesn't. I found your last download and upload speed tests on testmy.net, and there are a couple of issues with the way the tests are being done, which could end up giving incorrect results, but we'll get to that later.
When you go to the following page, do you see any State Codes listed? http://192.168.0.1/limited.html#!/state_code/state_code_monitor
They will be where the red box is in the following picture. If you see any state codes listed, please let us know what they are.
Edit: I forgot to ask, do you have a computer, whether a desktop, laptop or notebook, that has the ability to connect directly to the modem with a LAN cable, and do you have a LAN cable with which to be able to do so?
GabeU I just checked my laptop and both my husband and I have emails with the body in it! First time ever! We both however don’t have them on both our IPads?
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