No email, connectivity issue

Thanks everyone for trying to help me! This isn’t helping me because too many people are responding and not seeing the whole issue I guess. I can only imagine how hard it is to help me or anyone else technically challenged. I did try both hug5 and hug2. I’ve done everything anyone suggested except the complicated speed tests that just through me for a loop! Can’t try it now because my laptop isn’t here anymore. Don’t want to try it at this point, have spent too many days and weeks trying to deal with getting back on the internet and then to have it still not working right!  It is consuming my life and can’t do anymore! Thanks for trying, I have a Hughes net tech coming out to hopefully fix it! If not I guess I have to quit Hughes net! Ridiculous for me to keep trying! The tech tells me it is a connectivity isue. Whatever it is just hope they can fix it!