Forum Discussion
Paul
5 years agoNew Poster
Unable to send e-mail from MS Outlook
I have SMTP, set for auth., Port 587. SSL no. I have called Tech. support twice, first spoke with Cynthia who could not help me, she escalated the trouble and said a tech would respond within 24-48 ho...
MarkJFine
5 years agoProfessor
Try port 465 to send to smtp.hughes.net; port 995 to receive from mail.hughes.net.
I also assume you meant 'SSL on' instead of 'SSL no', as I think the new email requires SSL.
Paul
5 years agoNew Poster
I tried that earlier today, no good, still fails. SSL is set to no, Per HN Tech. Support. I can send mail from Hughes web mail but not from Outlook. And, I can receive mail in Outlook. Thanks for your time and response.
- MarkJFine5 years agoProfessor
Those ports should only be valid if SSL is on, and quite frankly, not sure why they would tell you otherwise.
Few email services are operating with non-SSL email access (for good reason), and Hughes recently moved theirs from Senacor to someone who uses Oracle Cloud. Tech Support likely didn't get the memo.
- Paul5 years agoNew PosterOK, port 995 SSL = yes Port 465 = yes This fixed the problem. All is right with the world. I used these ports this morning but did not enable SSL, again, per HN. I am a happy person and I thank you for your time and help. Now, to get back to HN tech support and tell them how to fix the problem! Paul
- MarkJFine5 years agoProfessor
lol.
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