Forum Discussion

Ricky's avatar
Ricky
Tutor
8 years ago

America Geeks

A friend of mine used this service to fix their computer. She did not know if she did the right thing and brought it to me to check out. I run Malewarbytes and Comodo Anit-virus. Both come back clean.

 

Is this "America Geeks" a legit service?

  • GabeU's avatar
    GabeU
    Distinguished Professor IV

    I've never heard of them.  They may very well be a legitimate company, and their lack of presence on search engines and such may be due to them being new (I don't know if they are), but there's not much about them, save for a few "satisfied customer" videos on YouTube that seem a little odd and somewhat scripted.  

     

    In addition to the scans already run, I'd recommend that she also download and run the Microsoft Safety Scanner and the Windows Malicious Software Removal Tool, and run full scans with both.  The full scans may take a few hours each, but it's better to be safe than sorry, and she can still use the computer while either is running.  

     

    The Malicious Software Removal Tool will also try to sneak in the option of changing the home page to MSN and the search engine to Bing, so make sure to uncheck that option before downloading.  

     

    Microsoft Safety Scanner 

     

    Windows Malicious Software Removal Tool 

     

    Edit:  Edited the text as the Safety Scanner DOES have the full scan option.  It had been a while since I ran either one.  

    • donsjgm's avatar
      donsjgm
      Junior

      Hi Ricky,

       

      All I could find on America Geeks:

      Been in business since 2010

      Hosted by GoDaddy and likely paying for SEO

      (strangely) NO listing with better business - unless I did not look hard enough.

      Based out of CA but uses independent contractors.

      All in all idk.

      Like Gabe suggested, and if you find no malware then I would suppose they're legit.

       

      Don  :)