Forum Discussion

GabeU's avatar
GabeU
Distinguished Professor IV
7 years ago

Data discrepancy...now it's starting to bug me.

I know I already have another thread regarding a data discrepancy, but it was never off this far, this fast.  I just don't get it.  I've ONLY used my LAN connected desktop today.  No WiFi devices.  Nothing has connected to WiFi, either (I checked the router).  If something had, it would reflect in the router total, anyway, since all things go through my router.  Also, this is not in Tech Support because I'm still researching it, at this point.  If it continues like this I will create a tech support post.     

 

 

And the Usage page of the myAccount site, which I didn't think of taking a picture of at the time of the others, concurs.  The only thing I've done since taking the above three pics is staring this post.  

 

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    7 years ago

    Well, it's about four hours later, and the rate of discrepancy has calmed down and gone back to "normal."    

     

    Earlier, the difference between the Usage Meter and my Netgear router was about 40MB, with HughesNet saying 120MB and Netgear saying 80MB (rounded).  Now, HughesNet is at 283MB and Netgear is at 236MB, which is 47MB of difference.  So, I've used 163MB more according to HughesNet, and 156MB more according to Netgear, which is only 7MB of difference, and much more acceptable.  It's been, on average, about 50MB to 60MB of difference per HughesNet tallied GB (when HughesNet says 1000MB, Netgear says 940MB to 950MB).  This difference, though a little annoying, isn't that bad, but what happened earlier was just crazy.

     

    Hopefully, what occurred earlier won't do so again.  Why it did occur is a complete mystery.  

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      7 years ago

      I'm totally ignorant about this stuff. I'm just happy when I can connect to the Internet. Herp derp.  :)

      • BirdDog's avatar
        BirdDog
        Assistant Professor
        7 years ago

        Only thing that I can think of that might explain it is HughesNet and the router/Glasswire counting things differently when it comes to certain ports. As in counting something that isn't being counted by the others.

         

        I dunno but is all that comes to mind why there could be such a big difference especially in the first case you posted. Would be nice if they published more in depth technical data on the HT2000W but doubt that will happen.

         

        Who knows how compression is affecting things also. Would think the result being HughesNet reporting less use than router/Glasswire but could be the reverse in certain situations.

         

        The whole data counting thing on the user end seems to be less than 100% accurate when throwing in all the different configuration possible. Good old smoke and mirrors at work. Only reason we even look at it so closely is because we're on capped data. Most folks not on satellite internet have no clue how much data they use.

  • Shickler's avatar
    Shickler
    New Poster
    7 years ago
    Sooooo i kinda have the same issue but way way worse it may even be talked about on here, may have missed it, but we have the 30g plan, billing cycle starts on the 17th, and on the 19th,80% of the data has been used, ive even changed the password so no one could connect to it, and still does the same thing, its getting ridiculous!! Im pretty much paying 80 a month for 2mps which is unacceptable!!!
    • GabeU's avatar
      GabeU
      Distinguished Professor IV
      7 years ago
      Shicklerwrote:
      Sooooo i kinda have the same issue but way way worse it may even be talked about on here, may have missed it, but we have the 30g plan, billing cycle starts on the 17th, and on the 19th,80% of the data has been used, ive even changed the password so no one could connect to it, and still does the same thing, its getting ridiculous!! Im pretty much paying 80 a month for 2mps which is unacceptable!!!

      This thread is concerning a different issue.  If you'd like help with figuring out what is using so much of your data, please start a new topic in the Tech Support section, which you can do here... https://community.hughesnet.com/t5/forums/postpage/board-id/TechSupport

    • Thegulley's avatar
      Thegulley
      New Poster
      7 years ago

      I read things you may not know about can use data, like program updates. For MASSIVE usage drains, some people suspect malware