Forum Discussion

rgallenjr's avatar
rgallenjr
Freshman
8 years ago

Hughesnet SW Buggy

Has anyone noticed massive bandwidth drains? Anywhere from 10 to 22 percent in a single day. I had power OFF to my modem and computers for a full 4 days and still lost bandwidth. So it looks like the monitoring SW can't handle Zero use and deducts bandwidth not used. 

  • To be clear I'm not saying it was intentional. But after 40 years as an Advisory Systems Analyst something is hokey with the calculations. And my 4 day power-off really indicates flacky calculations.

  • GabeU's avatar
    GabeU
    Distinguished Professor IV

    If you'd like to address the issue, you should post in the Tech Support section.  A modem isolation test will need to be run, or at least some form of it.  That way they can verify the screen shots to the power off and power on to show that you have lost data.  

     

    For myself, I power my modem off every evening and I've never experienced any data loss.  Have done so since getting HughesNet in Dec 2004.   

    • rgallenjr's avatar
      rgallenjr
      Freshman

      I have the dates the circuit breaker was off and the HughesNet usage chart show bandwiidth dropping each and every day with the power off. That's a sufficient test. I have had Dish and Wildblue prior and never had a bandwidth drain like this 10-22% in a day for email and downloading bank statements. I power off whenever I'm not using.