Forum Discussion
PLEASE READ AND RELAY
First, you can request a review of your sales call if it hasn't been longer than 90 days. If it's determined that you were misled you may have recourse, as in cancelling without an ETF. You need to do so in the Tech Support section.
Secondly, three PCs and Youtube vids quite often, as well as everything else the average person does on the net with a capped service. I've never run out of my 20GB of data. The sales reps can only guess what you'll use as it's based on an average. If it's not enough data you can always upgrade. You can also do things to lessen your data usage, including settings adjustments and installing ad blockers.
FYI, it would take around 50 days of nonstop usage to run through 20GB of data at dialup speeds.
If you would like to troubleshoot your speed issues, please post in the Tech Support section.
- GabeU7 years agoDistinguished Professor IV
sandman wrote:
Like I stated. Unfortunately this crap is all I can get here. So I will deal with it. My monthly service just restarted and has magically used 4.5 gigs already. I've nt even used it. And......why on God's earth would I upgrade and pay for more crap internet per month. Doesn't make sense. Plan.....terrible....internetThere's nothing magical about it. One or more of your devices is using your data without you knowing it.
If you'd like help in figuring out what that is and how to stop it please post in the Tech Support section. It's a very common issue.
In the meantime, the following threads may help...
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