Checking the reviews is good advice, but keep in mind too that it's a good idea to have a balanced view. There are negative reviews about all the ISPs from people for whom the systems don't work as well as they expected. Just check the negative reviews about other ISPs and you'd think all of them are awful. The problem is that those people who have few or no issues, or who are happy with the service don't post, and so all people read are bad reviews and so they get a skewed view.
In any case, yes, it'd be great, like you said in a previous post, if there were a trial period, but there isn't, so getting as much information as possible before calling to subscribe is a good idea.
With all of the complaints and bad press / negative Youtube reviews I think they would care enough to address the complaints. A glitzy website and bubbly commercial got me into a $400 rat trap. Lesson learned, always check for reviews.
You always have the option of taking advantage of this Support Community by creating a new topic and asking for such.
Except it won't let you post there.
Yes, it does. Anyone with a HughesNet Support Community account can start a new topic in any section except "About the Community".