Forum Discussion
sepmeier
5 years agoSophomore
Throttle Speeds Recently Dropped
Beam 42 dropped its throttle speed at noon on 1/20 MST to 30 KBPS and it’s not been over 50 kbps since. (Or at least MY connection to Hughes on 42 went totally south then.) I personally offered 56 kbp...
Remy
5 years agoModerator
sepmeier,
While we have no way to determine at this point what your throttle speeds would be, we can definitely look into it once your monthly high-speed data is depleted. The throttle speeds fluctuating are normally due to congestion, and there isn't normally much that is changeable, but once the time comes we can see what we can do. We apologize for the inconveniences, and I hope we can get this resolved and back to the normal 1-3mbps when throttled.
Thanks,
Remy
sepmeier
5 years agoSophomore
I understand if it’s a congestion issue - with the increase of home office work it’s got to be a pain for satellite operators. I was doing this internationally in 1995 and do understand the bandwidth and complexity of Ka operations.
It’s BAD, though. It did start on the 20th at noon. Even in plan speeds are lower during the day now - 3-5 mb from sites other than speedtest sites are routine (it’s easy to time the download speed of files known files. Perhaps a new school or business user was added on beam 42 that day.
Anything you can do to balance the traffic would be appreciated! I know Charlie Ergin from my days in satellite and the value he places on “optimal cash flow” but over subscription in the face of Elon’s Starlink roll out won’t help him there!🤣
Thanks again for your help!
It’s BAD, though. It did start on the 20th at noon. Even in plan speeds are lower during the day now - 3-5 mb from sites other than speedtest sites are routine (it’s easy to time the download speed of files known files. Perhaps a new school or business user was added on beam 42 that day.
Anything you can do to balance the traffic would be appreciated! I know Charlie Ergin from my days in satellite and the value he places on “optimal cash flow” but over subscription in the face of Elon’s Starlink roll out won’t help him there!🤣
Thanks again for your help!
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