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10gb to stream a movie

New Poster

10gb to stream a movie

Really? I was completely out of data, aside from bonus bites. Bought 10gb and ordered a movie from Amazon Prime, (HD). No other devices connected to the network other than the router and the Samsung smart tv. It used ever bit of that 10gb to watch one freaking movie! Why?
I can stream an entire 15 episode season in HD of a tv series on my cellphone provider network, steam 2-3 hours of YouTube videos, stream music every day from Spotify, watch every Facebook video posted in my newsfeed, talk on Facetime for 40 hours a month, run a wifi phone service, surf the web, and pretty much run my mobile business for an entire month without using 10gb.
This has been an ongoing issue since I got Hughesnet service more than 2 years ago. And no it isn't a Hughesnet exclusive issue. This seems to be a satellite ISP issue. I have had 3 different satellite ISPs What gives?
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Accepted Solutions
Moderator

Re: 10gb to stream a movie

Hi Damselfly72,


I believe this is because apparently Amazon is using a higher bitrate and does not seem to allow quality/rate adjustments outside of their own proprietary Fire TV products. Basically this means that Amazon won't automatically adjust itself based on multiple factors (screen size, bandwidth, device capability) like other video providers do, resulting in you having to receive video in the format Amazon has on file. Adjusting this setting using built-in options on devices like Roku's may change what you see, but won't change what you get. Sometimes this will also cause buffering or poor visual quality. Read more here

 

Regarding your mobile provider... I'm not sure who you have, but many providers are now automatically turning on their own versions of "VDS" to help save mobile data and ease network congestion. This might be enabled on your service plan, so it's worth a check. VDS is enabled for all customers on Gen4 and Gen5 service plans.

 

I hope I was able to offer some helpful info Smiley Happy 

 

-Amanda

17 REPLIES 17
Distinguished Professor III

Re: 10gb to stream a movie

You mentioned a router being connected.  Does it have the ability to monitor data usage, and if so, does it have the ability to break the usage down by device? 

 

A two hour film shouldn't use 10GB of data in HD, but a spotty WiFi connection can cause higher data usage, as can things using data that you aren't aware of.  

 

Other than your Smart TV, what devices do you have that utilize your WiFi, and how do you ensure that they cannot connect at any given time?  

 

 


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
New Poster

Re: 10gb to stream a movie

This was basically a test. We made sure all other devices were disconnected or turned off. We have another satellite ISP with business class service for our primary provider and had turned off the router and modem for it as well. I only use it for business purposes, not entertainment.
I could see a spotty connection being an issue at times to cause excessive data usage, but not to this extent. Unfortunately, I don't have a meter on the router connected to the Hughesnet modem.
Assistant Professor

Re: 10gb to stream a movie

There's the remote possibility of another explanation:

 

An active stream is not just a one-way flow of data. There are all sort of acks, nacks, and checksums that need to get fed back to the source so it knows that the frames are being sent in the correct order.

 

If (and a big if) those acks are not received back within the particular service's 'acceptance time window' it might imply a nack and resend the series of frames.

 

Where I'm going with this is that if the gateway is bogged down the latency may be sufficient enough to cause this to happen, if the frames are buffering or otherwise. Certainly sending the same frame sequence twice because of an late ack would cause a 5Gb movie to easily rack up 10Gb.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
New Poster

Re: 10gb to stream a movie

In this case we didn't experience any buffering throughout the movie at all. ???
Distinguished Professor III

Re: 10gb to stream a movie

@MarkJFine

 

Interesting.  I never knew any of that, though it makes perfect sense.

 

We really do learn something new every day.  Smiley Happy 


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Highlighted

Re: 10gb to stream a movie

If you where installed more then 2 years ago. That means you are on Gen 4 not Gen5. So there is no video data saver. So it is sending it in 1080p  Or it could be in 2080p. Depending on the movie.. Most cell service send all movies over 480P because the screens are so small..  B

Assistant Professor

Re: 10gb to stream a movie


@gokartergo24 wrote:

If you where installed more then 2 years ago. That means you are on Gen 4 not Gen5. So there is no video data saver. So it is sending it in 1080p  Or it could be in 2080p. Depending on the movie.. Most cell service send all movies over 480P because the screens are so small..  B


I'm still Gen4 plan but have VDS. Pretty sure they rolled it out for everyone on both the Echostar satellites. No?

Distinguished Professor III

Re: 10gb to stream a movie


@BirdDog wrote:

@gokartergo24 wrote:

If you where installed more then 2 years ago. That means you are on Gen 4 not Gen5. So there is no video data saver. So it is sending it in 1080p  Or it could be in 2080p. Depending on the movie.. Most cell service send all movies over 480P because the screens are so small..  B


I'm still Gen4 plan but have VDS. Pretty sure they rolled it out for everyone on both the Echostar satellites. No?


That's what I thought, too.  I'm pretty sure I've seen other people with Gen4 mention having to turn of the VDS to stream.  

 

It's too late to call now, but tomorrow I'll ask my stepfather to check his, as my folks have Gen4.  


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
New Poster

Re: 10gb to stream a movie

We have the VDS, just have to turn it off/on...has a 4 hour window before it auto resets itself.