Solved! Go to Solution.
First and foremost, please do not reset the modem (use the reset button) unless instructed to by a HughesNet rep, and then only do so in the manner instructed. Resetting the modem incorrectly or under the wrong circumstances can cause more harm than good. This is why the button is hidden.
It's possibly a weather related issue at your gateway. If this is the case, it will likely return to normal soon.
If it doesn't, it's likely that the reps will have to help you. They are on M-F from approximately 9AM to 6PM EST. They normally reply within a day, but due to the increase in support requests because of the pandemic, it can take them a little longer.
Edit: Damian is sometimes on in the evenings as of late, so you may still get a reply this evening.
192.168.42.1 is for wifi administration.
If you're looking for the modem it's at 192.168.0.1.