Forum Discussion
Connectivity with internet goes up and down, up and down! Very frustrated.
I just got a new replacement gen5 modem because the previous one stopped working. I figured out how to install it myself (with the directions of course). At first, it just didn't seem to want to work...
Renee,
I'm glad that the tech was able to figure out what was causing the issue and get it fixed for you.
And please do come back here if you have a problem or question in the future. IMHO, this support community is the best place to get help for just about anything with your HughesNet service, or even anything that you use it for.
Again, I'm glad it's fixed and working the way it should. :)
Well, I just got a phone call from Hughesnet asking to confirm a technician coming out on August 7, I didn't even know I had scheduled an appt, but I'm not gonna say no! I thought maybe someone may have tried to schedule on with me on here, but I don't see anything. At any rate, hopefully if it's not fixed by then, it will be fixed by the tech.
Chances are they came to the conclusion that a tech visit was needed to fix the issue, but they haven't told you yet. LOL. Maybe a miscommunication of some sort. Hopefully Jorge or Amanda can confirm.
With that said, I figured it would probably be something that they would have to come out and fix, as those state codes don't usually show up in that way unless there is some type of equipment or aiming issue.
I hope the fix goes well. :)
