Forum Discussion
Credit Cards no longer accepted as online, nor automatic, payment. NOW FIXED.
Like last month, I go to make a manual online payment, like I have for the last twelve years, and over three years with the card I have, and again, it wouldn't go through. So, again, I cal...
Another success. I'm going to assume that this is completely fixed, so I'll "Solution" this thread.
Yes it is dumb, I can cancel any other type of card and have a new one issued in 3 days. You still have the same problem as you have with a prepaid card.
Jimwillrace wrote:Yes it is dumb, I can cancel any other type of card and have a new one issued in 3 days. You still have the same problem as you have with a prepaid card.
Cancelling your card doesn't cancel your account, nor the judgment that can be filed against it for non payment.
Not allowing prepaid cards has a valid reason.
Just ran into this myself a couple days ago. My prepaid card has been accepted for payment from day 1, over 6 or so years. No problems at all until I tried to change my prepaid card type and number. It was another prepaid card but with AMEX not VISA. I want this capability back for sure.
I still haven't tried to use my prepaid card for automatic payments, so I haven't run into any issue since they again allowed them for manual payments. I REALLY hated those couple of months where I had to give my CC info over the phone. Even if it's a known business I just don't trust people when I have to do that. :(
I got a new card a couple of months back and it worked without issue, but again, this is only with manual payments. And, to by honest, though I'm a little nervous about having to input the information every time I make said payment, I think I'll still keep it this way instead of trying to set up automatic payments, which, from the sounds of it, might not work right now, anyway. :p
Hopefully Liz or Amanda will be able to look into the issue you're having with the new card.
- Well if we're voting here, I definitely support businesses accepting government backed cards for either monthly or automatic payments! That's a small courtesy our elderly and disabled deserve. And, as has been pointed out, it's no different than the debit card from which Hughesnet takes my monthly payment. That is "real" money too, as opposed to a credit card. I don't believe in using credit cards (I have one for dire emergencies only), so I use my debit card for everything. I still have to pay my rent via check because the owner hasn't gone to any kind of card system yet. That is almost the only check I write anymore.
And I can report that in a little over two years of service, I've never had a problem with my automatic deduction from Hughesnet. They always email me a few days in advance to remind me they're taking it out, and it always comes out on the same day of the month. It's never been incorrect.
