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Daily Usage is not updating again. Two days with zeros. Anyone available to look at this?

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Bobbert
Freshman

Daily Usage is not updating again. Two days with zeros. Anyone available to look at this?

Daily Usage is not updating again. Two days with zeros. Anyone available to look at this?

1 ACCEPTED SOLUTION
Bobbert
Freshman

Hey Liz! I see my Usage Meter is back working! Thank yuo for your help!!! /Bobbert

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4 REPLIES 4
maratsade
Distinguished Professor IV

"Anyone available to look at this?"

 

Probably no one until Monday at the earliest.  You could try calling the 800 number and see if they can help. 

Liz
Moderator
Moderator

Good morning Bobbert,

 

Thanks for posting, I can also see there's no usage data since the 11th. Let me check with our engineers to see what's going on, I'll keep you posted. Your patience and understanding are much appreciated.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

Thanks Liz. Will check back later. /Bobbert

Bobbert
Freshman

Hey Liz! I see my Usage Meter is back working! Thank yuo for your help!!! /Bobbert