Forum Discussion
Daily data usage breakdown
- 7 years ago
MarkJFine wrote:BirdDog wrote:
There is no option to gain access with newest modem.
So, adventurous sort that I am, decided to lie and say I still have the 1100 and proceeded to enter my SAN and date.
Still worked... lolCan bypass it by going directly to http://customercare.myhughesnet.com/frmUsage.cfm?http://customercare.myhughesnet.com/select_modem.html
Didn't know if it would still work with new modem, guess it does.
john12 wrote:I guess thats why my gen4 is so slow during the day.Gen5 sucks and every one is going back to gen4
No one is going back to Gen4 because no one can go back to Gen4.
My Gen5....
So much for "Gen5 sucks".
And you still haven't taken Liz's advice regarding addressing your concerns.
Are they still signing people up for gen4? If they are not,and if people are going to gen5 ,why am I only 5 times faster than dial up service in the evening.If People are going to gen5 it should free up bandwith on gen4 I would think.
- GabeU7 years agoDistinguished Professor IV
john12 wrote:Are they still signing people up for gen4? If they are not,and if people are going to gen5 ,why am I only 5 times faster than dial up service in the evening.If People are going to gen5 it should free up bandwith on gen4 I would think.
No, they are not still signing people up for Gen4. That ended in March 2017. I can't answer your speeds are what they are. That is why you created the other thread. To troubleshoot your speed issues and get them addressed.
- john127 years agoJunior
No one on here can fit it,I have talked to tec support on the phone 5 or 6 times for an hour one time.no help,just burned an hour of time off my phone
- maratsade7 years agoDistinguished Professor IV
Dude, you've been an angry bee since your first post in 2015 when you were ranting about phone support. Seems you're happier being angry than finding solutions. You can always leave, you know. You're probably not even under contract anymore, so if you're not willing to do what it takes to troubleshoot your network, and you're not willing to give anyone a chance to help you (why won't you follow Liz's suggestions?), just cancel your account and go.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
john12 wrote:
No one on here can fit it,I have talked to tec support on the phone 5 or 6 times for an hour one time.no help,just burned an hour of time off my phone
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