cancel
Showing results for 
Search instead for 
Did you mean: 

Email delivery being rejected by Hughesnet

Pete_Vit
Junior

Re: Email delivery being rejected by Hughesnet


@Liz wrote:

Thanks Carmen, I got your PM with the listserv email. I still need to know the timeframe for when this happened.

 

That email from the listserv says the first error was reported on 2021-04-19, was that the first time you got that message from the listserv saying you were removed due to error 5.7.1?

 

And you just noticed this last Thursday? The message you posted has a timestamp of Tue, 22 Jun 2021 00:00:28, but it was actually delivered to your mailbox last week? I'm a bit confused by the discrepancy.

 

I'm trying to get a timeframe to help the admins narrow down their search in the logs. If we can pinpoint when you were first flagged by the listserv that can help.

 

Thanks,

Liz


thanks Liz, this is the first time I recall getting an email that I was being removed. I have had to re subscrible multiple times over the years due to being removed, this is the first time I recall receiving a message saying I was removed, I know it's confusing , but apparently I get removed due to the probe without notice, this time I was notified. 

 

Carmen Vitullo
Liz
Moderator
Moderator

Re: Email delivery being rejected by Hughesnet

Interesting, ok thank you!

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

Liz
Moderator
Moderator

Re: Email delivery being rejected by Hughesnet

Good morning Carmen, 

 

The e-mail admins found what was sending your listserv red flags and removed it, so you should be able to rejoin and receive their e-mails again. Thanks again for reaching out so we could address your concerns.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

View solution in original post

Pete_Vit
Junior

Re: Email delivery being rejected by Hughesnet

Great, thanks so much TS and Liz for all your help

 

Carmen Vitullo
Liz
Moderator
Moderator

Re: Email delivery being rejected by Hughesnet

You're very welcome, Carmen. Please don't hesitate to come back to the community if you need anything else!

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!