Forum Discussion
Gen 5 Problems!
We just received our our Gen 5 service yesterday (50GB plan) which is supposed to give us better speeds compared to our congested Exede service. Unfortunately, we were only getting speeds of 0.28 Mbp...
Hi Michael,
Thank you for sharing that speed test, I will include this in my report to management about your situation. I've also replied to your latest PM; I hope we've sufficiently addressed your concerns. Do come back if you have additional questions, we're happy to help.
Liz, thanks for resolving to my satisfaction. I hope to come back to HughesNet when the congestion is resolved for my satellite.
Glad to hear it Michael, we'll be here if you need us. :)
