Forum Discussion
Gettin those Severe Speed Issues Again, and Web Acceleration is not supported?
Hey, im on throttle except for my Bonus Zone(currently 11GB). Im getting speeds as low as 13kB/s according to TestMy. I havent done a battery of tests yet though. But ive noticed that on the System S...
Hi folks,
Regarding WAS, “Web Acceleration Not Supported” is a normal condition. Hughes continuously updates configuration and technology to maximize user performance. Web Acceleration technology developed by Hughes accelerates non-secure (HTTP) web browsing by pre-fetching certain content, minimizing the impact of the round-trip delay over the satellite. However, the vast majority of web content is now secure (HTTPS), so Web Acceleration has no benefit for most web browsing. Hughes is turning down the Web Acceleration components in certain areas to evaluate the performance impact, if any, as part of our normal network maintenance and optimization.
Also, reduced speeds under the Fair Access Policy can fluctuate as much as when not subject to the policy, so we can't guarantee any sort of range under that circumstance.
-Liz
When/if it's running well, you will need to use the required file sizes (25MB for download tests and 4MB for upload tests).
See https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607
and also https://support.hughesnet.com/en/faq/internet/how-check-your-speed-performance
Its following the same pattern as before, where it would run well after 7:40AM and until at least 1PM, then at some point it goes to dial up speeds. My first test of the night was at 6kB/s, then subsequent at 21k, using the testmy page so the results are there! Last test for 1MB showed as 8kB, but I think that was more because I was loading this at the same time
Anyway I had an absolute heck of a time trying to get logged in here! Dont know what that was from, but if I dont respond, im probably in the dial up zone. Im at 3 Days 22 Hours until my data comes back for the month so I figure that'll solve the problem, but I want Hughes to be aware of the absolute severity of the situation here, since I dont think thats any of the intent or allowable tolerances of the throttle/FAP condition.
Update for the day, its been slow but more tolerable, speeds between 20 and 50kB/s all night, but now for whatver reason its going at 350(even though im on full throttle now). So hopefully the beam overload has been placated some
2 Days 15 hours out from getting data refreshed! Just to make note again, that I fully understand and accept the FAP condition, but going down to 3k/bs is about as good as turning off my internet when I run out of data, which I only have 50GB of for about 140$ a month! So I want to document it to help the engineers, and folks that arent savvy enough to get here during one of these severe slowdowns, or dont have the patience I do(I was on dial up for 17 years, spending an hour clicking reload to get a single page to load up was normal. I did not see 1MBs until I was a grown man, you adopted the slow)
As an educational moment, im curious, why are internet speeds now more measured by bits per second as opposed to bytes? It certainly makes things look more impressive, but as someone who was in the dial up days, everything ive ever downloaded shows me data in bytes, and of course all storage is still measured in bytes. Feels like some Metric vs Imperial stuff :P
Danny89 wrote:As an educational moment, im curious, why are internet speeds now more measured by bits per second as opposed to bytes? It certainly makes things look more impressive, but as someone who was in the dial up days, everything ive ever downloaded shows me data in bytes, and of course all storage is still measured in bytes. Feels like some Metric vs Imperial stuff :P
My take: No one can agree what a byte is, but a bit is undeniable. Seriously.
First, there's the issue of how many bits make a byte: Is it the actual data word? Does it include parity and control bits? Does it include repetitive protocols required for forward error correction? It's not pretty, and hella confusing.
Second, there's the issue of the actual measurement, since no one can agree if 1k = 1,000 or 1,024, but that's a whole 'nother kettle o' wax.
If you want to help the engineers, follow the speed testing protocol; so far you have not, as your file sizes are not the required ones. The folks who get on here would have to also follow the same protocol if they want the engineers to address the speed issue.
Danny89 wrote:So I want to document it to help the engineers, and folks that arent savvy enough to get here during one of these severe slowdowns
Danny89 wrote:As an educational moment, im curious, why are internet speeds now more measured by bits per second as opposed to bytes? It certainly makes things look more impressive, but as someone who was in the dial up days, everything ive ever downloaded shows me data in bytes, and of course all storage is still measured in bytes. Feels like some Metric vs Imperial stuff :P
Websites vs apps/programs. Speed testing websites have almost always shown speed in bits per second by default, with occasional excpetions, while apps and programs that show speed often do so in bytes.
maratsade wrote:If you want to help the engineers, follow the speed testing protocol; so far you have not, as your file sizes are not the required ones. The folks who get on here would have to also follow the same protocol if they want the engineers to address the speed issue.
Danny89 wrote:So I want to document it to help the engineers, and folks that arent savvy enough to get here during one of these severe slowdowns
Well, that leads to a horrible issue...if I download 25 MEGABYTES while going at 3k/Bs, thats going to take multiple hours, and more than likely will time out or fail. In fact, while doing my testing, a lot of the time the 1MB tests would die halfway through. Thats why theres ones for half a megabyte showing up, I'd set those up after a failure
Im running at more proper speeds now so I can do the test properly, but that gives the issue of...its running properly now, but I assume it sets a standard for what I consider "normal". Just did one and it came out to 350kB/sYou may want to call the 800 number, then.
Back to full data and its running properly! Since it started picking up during the throttle I'll assume that whatever needed to be done behind the scenes was done :P
