Google drive not working - ETA on fix???

[joemarocco]

Is there an ETA on fixing issues accessing Google drive? 

[maratsade]

They will let us know when they've found a way to fix this.  If they haven't posted anything, it means they're still working on it. 

joemarocco wrote:

Is there an ETA on fixing issues accessing Google drive? 

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[HjalmarCarlson]

I'm still having issues with Drive and all Google Apps, it's dramatically impacting my ability to work. Additionally, we're unable to stream any video from our Roku TV, specifically Netflix & Amazon Prime. We still have anytime data available, so It seems to me there is some system wide throttling on certian apps.

[Liz]

Hi all, 

Thanks for posting. Our engineers are currently investigating.  Your patience and understanding are much appreciated.

-Liz

[maratsade]

• Many of us are having issues with those sites
• It's a known problem, HN is aware of it
• HN is working to figure out the cause, but the cause may be external to them
• Streaming is very difficult these days due to the pandemic crisis affecting our country,and so many people working and learning from home and straining the system to capcity
• Things are probably not going to get better any time soon
• The issues are much more noticeable by satellite internet users, but they are affecting everyone
• Best thing about streaming at the moment is to avoid it

*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.

HjalmarCarlson wrote:

I'm still having issues with Drive and all Google Apps, it's dramatically impacting my ability to work. Additionally, we're unable to stream any video from our Roku TV, specifically Netflix & Amazon Prime. We still have anytime data available, so It seems to me there is some system wide throttling on certian apps.

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[Liz · Accepted solution]

Good morning joemarocco,

Have you seen a difference yet with Google Drive?

-Liz

[joemarocco]

I just checked it and it is working great! Thanks so much!

[Liz]

Wonderful to read, Joe. Thank you for getting back to me!

-Liz