Forum Discussion

maratsade's avatar
maratsade
Distinguished Professor IV
12 months ago

HughesNet Mobile not updating on iOS

Hi mods,   The HughesNet Mobile app is not updating on iOS.  It starts updating, and as soon as it gets to the end, it stops, then goes into a cycle of trying to update but failing just as it hits ...
Performance
Amanda's avatar
Amanda
Moderator
12 months ago

Hey maratsade,

 

Thanks for the information; I will pass your experience along. if you can also send over some details like the iPad generation and iOS version, I can update the developers later.

 

 

 

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    12 months ago

    Hi Amanda,

    Here you go:

     

    IPad 14, 4th gen, iPad OS 17.1.2

    • Jay's avatar
      Jay
      Moderator
      12 months ago

      Hey maratsade,

      I'm jumping in for Amanda here. Do you happen to recall the version of the mobile app you were on when you tried to update?

       

      -Jay

      • maratsade's avatar
        maratsade
        Distinguished Professor IV
        12 months ago

        Hey Jay,

         

        I don't remember the version, but it would have been the version before the new one, as I update the apps whenever they appear on the update list.