Forum Discussion
Hughesnet and Amazon
So its been a couple of days since Hughesnet was installed in my home and to say I'm not impressed is an understatement, Gen5 is supposed to be fast, well it's no way as fast as Verizon's 4LT service...
Could you please try disabling Web-Acceleration for us and let us know if that works for you? Also, when you use Chrome (if that's possible) what error message do you get in that? Chrome usually provides a description that can be used.
1: Visit http://192.168.0.1 in your web-browser.
2: Click the "i" icon at the top of the HT1100/2000w System Control Center (also known as the SCC). It is highlighted in red in the image below.
3: Click on "Web Acceleration" then "Control" outlined in red.
4: Click on "Web Acceleration Enabled", this will change to an orange button that says "Web Acceleration Disabled".
5: Restart your browser and try browsing the website.Good morning folks,
Just got an update from engineering that this should be fixed. If you have made any changes to your system while troubleshooting this, please revert to your original settings before the issue occurred and let us know how it goes.
Your cooperation, patience, and understanding are much appreciated.
Actually, a Server Connection Reset could mean it was trying to connect to the wrong server (even for a sub connection like a css or js applet) and failed.
Edit: Check that... I just went to Amazon and their page changed a bit. Haven't check the internals, but it could mean there's cached information somewhere that's no longer valid and it keeps trying to connect using that instead of refreshing... I'm assuming that could be partly an Accelerator issue or a problem at the CDN as well.
I know if we (DailyCannon) have to update an already published article, we usually (but not always) have to burp the CDN cache in order for the page to be correct.
Hrm, true, however, someone would have to be doing a lot of DNS poisoning somewhere to affect so many.
EDIT: Since Mark likes to make edits... >.>!!!!
Amazon appears the same as always for me?
Hi folks,
Our engineers are evaluating a recommendation to help address this. Once we have any other news to share we'll let you know.
Your patience and understanding are much appreciated.
Good morning folks,
Just got an update from engineering that this should be fixed. If you have made any changes to your system while troubleshooting this, please revert to your original settings before the issue occurred and let us know how it goes.
Your cooperation, patience, and understanding are much appreciated.
