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I need your DNS addresses..

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Ryan11433
Junior
‎02-04-2021 04:50 PM
‎02-04-2021 04:50 PM

I need your DNS addresses..

See picture as that is what my server are set. 

DNS Servers.png

When Comcast server is down my internet stop working. I really hope that you can provide your (Hughesnet) dns server so my server can have the ability to resolve queries when Comcast's is down.

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2 ACCEPTED SOLUTIONS
MarkJFine
Professor
In response to Ryan11433
‎02-04-2021 08:07 PM
‎02-04-2021 08:07 PM

You access it by using the default gateway at 192.168.0.1


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.

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Ryan11433
Junior
In response to Ryan11433
‎02-06-2021 03:40 AM
‎02-06-2021 03:40 AM

I don't know why you cannot fix your modem that I'm leasing from you (HughesNet) and I had to use my skill to fix it on my side. It is now showing the results for Server FQDN. See picture for 192.168.0.1. Hint: Add a name including the address to that DNS server locally.


Show DNS Servers-FIXED.png

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27 REPLIES 27
Ryan11433
Junior
In response to maratsade
‎02-05-2021 04:15 PM
‎02-05-2021 04:15 PM

no I don't why do you ask anyway?

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maratsade
Distinguished Professor IV
In response to Ryan11433
‎02-05-2021 04:22 PM
‎02-05-2021 04:22 PM

I was referring to the screenshot you posted. "Unable to resolve" is an error.  This error may happen because apparently you can't use a server with HughesNet. 

 

DNS Servers.png

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Ryan11433
Junior
In response to maratsade
‎02-05-2021 04:34 PM
‎02-05-2021 04:34 PM

If that is the case the error should say you cannot use this server with residential account due to Hughesnet Guideline Policy procedure.

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maratsade
Distinguished Professor IV
In response to Ryan11433
‎02-05-2021 04:37 PM
‎02-05-2021 04:37 PM

Good luck to you, Ryan.

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Ryan11433
Junior
In response to maratsade
‎02-05-2021 04:46 PM
‎02-05-2021 04:46 PM

@maratsade wrote:

Good luck to you, Ryan.

I don't think they can do anything because they forced me to agree for new 24 months agreement when I upgraded to 50 GB data plan instead of 20 or 30 GB back on 02-10-2020 as that is all they have.

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GabeU
Distinguished Professor IV
In response to Ryan11433
‎02-05-2021 05:04 PM
‎02-05-2021 05:04 PM

@Ryan11433 wrote: 

I don't think they can do anything because they forced me to agree for new 24 months agreement when I upgraded to 50 GB data plan instead of 20 or 30 GB back on 02-10-2020 as that is all they have.

Did the plan change require a tech visit or any change of equipment?  The reason I ask is that changing plans on the same service normally doesn't require a new commitment.  Only when a tech visit is required or an upgrade of equipment, such as the modem, is there typically a new commitment requirement.

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Ryan11433
Junior
In response to GabeU
‎02-05-2021 05:18 PM
‎02-05-2021 05:18 PM

@GabeU wrote:
@Ryan11433 wrote: 

I don't think they can do anything because they forced me to agree for new 24 months agreement when I upgraded to 50 GB data plan instead of 20 or 30 GB back on 02-10-2020 as that is all they have.

Did the plan change require a tech visit or any change of equipment?  The reason I ask is that changing plans on the same service normally doesn't require a new commitment.  Only when a tech visit is required or an upgrade of equipment, such as the modem, is there typically a new commitment requirement.


no I still have same equpiment but I do not use their modem WIFI anymore because the software is out of date then I use Linksys router wired to the modem instead and I have disabled WIFI feature on that modem through their administration panel.

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