Forum Discussion

mirandaboxing's avatar
mirandaboxing
Freshman
5 years ago

Incorrect password no wifi

Why is my wife password not working? It worked before. I rebooted my router and now I can't connect because of incorrect password all of a sudden. I can't even get into the HughesNet support page to ...
  • mirandaboxing's avatar
    mirandaboxing
    5 years ago
    Thank you! It’s working now. I chatted with an agent and somehow the password changed. I never changed the password so not really sure how it happened.
mirandaboxing's avatar
mirandaboxing
Freshman

The password we type in to connect to WiFi from router...

maratsade's avatar
maratsade
Distinguished Professor IV
5 years ago

Did you change it from the password that's on a sticker on the back of the modem?  Rebooting the modem would not have affected it either way.  Not sure if the mods here can reset your password to the factory one, but it's worth a try. Liz , Remy , Damian 

  • mirandaboxing's avatar
    mirandaboxing
    Freshman
    5 years ago
    No I did not change he password. I can’t even get into the support page because I have to be connected to the same network
  • mirandaboxing's avatar
    mirandaboxing
    Freshman
    5 years ago
    Thank you. I’m chatting with an hughsnet agent at the moment.
    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      5 years ago

      Excellent. Good luck!

      • mirandaboxing's avatar
        mirandaboxing
        Freshman
        5 years ago
        Thank you! It’s working now. I chatted with an agent and somehow the password changed. I never changed the password so not really sure how it happened.