Forum Discussion

mirandaboxing's avatar
mirandaboxing
Freshman
5 years ago

Incorrect password no wifi

Why is my wife password not working? It worked before. I rebooted my router and now I can't connect because of incorrect password all of a sudden. I can't even get into the HughesNet support page to ...
  • mirandaboxing's avatar
    mirandaboxing
    5 years ago
    Thank you! It’s working now. I chatted with an agent and somehow the password changed. I never changed the password so not really sure how it happened.
maratsade's avatar
maratsade
Distinguished Professor IV

Did you change it from the password that's on a sticker on the back of the modem?  Rebooting the modem would not have affected it either way.  Not sure if the mods here can reset your password to the factory one, but it's worth a try. Liz , Remy , Damian 

mirandaboxing's avatar
mirandaboxing
Freshman
5 years ago
No I did not change he password. I can’t even get into the support page because I have to be connected to the same network