Forum Discussion
Intermittent internet loss Status Code 12.7.1 A transient problem has occurred
Hi John,
I really appreciate you continuing to monitor your performance over the weekend even though you're getting Gen 5 Monday. Your feedback would be useful to our engineers and would further validate that the fix was effective.
Also, thank you for your compliment, it means a lot to me.:cathappy: Don't hesitate to post back in the community about your Gen 5 experience, and let us know if you have any other concerns.
Couldn't edit the above!? Out of editing time!
Wanted to add that - I also meant the short durations of pages not loading which this causes, sometimes 1 minute or less, other times 2-3 minutes, may seem like a turbopage thing to someone not familiar with the system or doesn't look in the SCC in time to catch the actual error.
Hi John,
Thank you for the updates. We're having a look at the logs and currently evaluating. I'll post back once I have any updates or additional questions. Thank you again for your cooperation and patience as we look into this.
John, can you tell if there's anything currently obstructing the view of the dish?
Liz wrote:Hi John,
Thank you for the updates. We're having a look at the logs and currently evaluating. I'll post back once I have any updates or additional questions. Thank you again for your cooperation and patience as we look into this.
Thanks Liz. There is nothing obstructing our dish. There were no instances of the problem observed by my wife or me today. I look forward to your analysis -- we have had our system for about a year and this started about two weeks ago in it's frequency
