Forum Discussion

DB_007's avatar
DB_007
New Poster
10 months ago

Intermittent problem with phone/voice feature...

My phone (voice service) intermittently converts and goes directly to voicemail. The message is: "This mailbox is full and cannot accept messages." This happens approximately every 2-3 days even when there's no weather event and there are no messages in the voice mailbox. My immediate and temporary fix is to reset the phone box. Could this be a fixable technical issue or is it something inherent with using voice over internet protocol?

  • Remy's avatar
    Remy
    Moderator
    10 months ago

    DB_007,

     

    Thanks for reaching out! I see this is your first post here. Welcome to the Community! We'd love to help take a look into this for you, but I was unable to locate your account through your Community profile. Please send us a private message at the link provided below with your account number or a phone number attached, so we can take a look into this for you!

     

    https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/102584

     

    Thanks,

    Remy