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Legitimate HughesNet email?

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GabeU
Distinguished Professor IV
‎06-05-2019 06:36 PM
‎06-05-2019 06:36 PM

Legitimate HughesNet email?

I received two emails today, allegedly from HughesNet, regarding Voice service.  They're both showing the following address...

 

customercare@mailfromhughes.com

 

Is this a legitimate address?  mailfromhughes looks odd.

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Liz
Moderator
Moderator
‎06-06-2019 10:52 AM
‎06-06-2019 10:52 AM

Good morning guys!

 

Thanks for bringing this up, this is indeed legit. Sorry for the double e-mail. 

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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3 REPLIES 3
MarkJFine
Professor
‎06-05-2019 07:21 PM
‎06-05-2019 07:21 PM

mailfromhughes.com an alias domain from exacttarget.com, an email marketing company.

The email address is probably legit, but you'd have to examine the content and headers to be sure.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
GabeU
Distinguished Professor IV
In response to MarkJFine
‎06-05-2019 07:48 PM
‎06-05-2019 07:48 PM

Thanks for the info.  

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Liz
Moderator
Moderator
‎06-06-2019 10:52 AM
‎06-06-2019 10:52 AM

Good morning guys!

 

Thanks for bringing this up, this is indeed legit. Sorry for the double e-mail. 

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!