Forum Discussion
Low and unreliable speeds at any time of day/night on newly installed Gen5
Hi deserthaven,
Thank you for your patience and cooperation. I ran diagnostics on your site and nothing out of the ordinary is showing up. Your download speed right now from your modem to the gateway is 20904.626 kb/sec. How are you finding your internet experience lately? Is there something in particular you're trying to do online that's proving difficult?
Lizwrote:Good morning deserthaven,
Since you've already rebooted today you can go ahead and do it again if you want. I'm not sure why the wifi settings aren't saving, so you can try a reboot. After today, I'd like to keep that modem on for at least 5+ days.
Your cooperation, patience, and understanding are much appreciated.
Liz and Gabe,
Okay, after many more hours of using and testing and reading, etc., and a long story of data, I think, at least with the new modem/router, things are probably working as expected (although I still cannot get the modem to let me turn of the wifi which I really need to do as I don't like it broadcasting all of the time). My old Win 7 laptop, connected with 2.4 and 5 both is running tests of 28-32 Mbps. It's a much smaller/slower computer, technically, than the brand new HP with Win 10. I have gone in and temporarily disabled my firewall on Win 10 and retested but still no better. I can't connect my old laptop via LAN yet as the screen is broken and it has to be HDMI connect to a tv to use, so wifi the only option I have right now on it.
With those speeds, though, if correct, it would appear at this point that the system is working. It is still overcast here today but no rain.
Any suggestions for fixing the WIN 10 computer to work with this system? I don't want to as I don't really know how but I do have a Win 7 disc I can use to install it on this laptop instead of win 10 if necessary but surely there are win 10 users out there running the Hughes systems and it's working?
Any help is appreciated. If you go to testmy.net results you'll see, I think the 31.9 Mbps on there, which was the Win 7 pc using wifi connection at about 25 feet from the modem.
Hahaha, might have to scrap my previously posted enlightenments as now the Win 7 pc not testing out above 8 either. Will have to do more troubleshooting and testing back and forth still to see what's up, but I do suspect Win 10 has something else eating up bandwidth but have the delivery optimization off and what I can control on updates is controlled but they cannot be turned off completely in this 10 Home version. ) :
