Forum Discussion
Low and unreliable speeds at any time of day/night on newly installed Gen5
- 8 years ago
Hi deserthaven,
Thank you for your patience and cooperation. I ran diagnostics on your site and nothing out of the ordinary is showing up. Your download speed right now from your modem to the gateway is 20904.626 kb/sec. How are you finding your internet experience lately? Is there something in particular you're trying to do online that's proving difficult?
Lizwrote:Hi deserthaven,
Thank you for the added details. I'll continue to monitor your site at the end of the week for a couple of weeks just to be sure something doesn't pop up. Just let me know in the thread is you experience something out of the ordinary.
Your cooperation, patience, and understanding are much appreciated.
Liz,
Thanks for your continued monitoring and help. I think the 60sec 200+mb download was just a happy fluke! Back to taking 45-55 minutes for the same thing again, peak or off peak hours and videos buffering badly, sometimes so much that I just can't bother to try and watch a 3 minute or less video. Weather, here anyway, must not play that big of a part as the day it was fast, briefly, was completely overcast and then totally clear and sunny on the slow downloads. Not sure about weather at the gateway or wherever else might affect the transmissions.
I am going to be moving the modem one more time as I purchased longer ethernet cords so now I can put things where they are more convenient. I will probably do that this weekend. If I really need to wait till next weekend to move it I can, just let me know.
Thanks again.
Hi deserthaven,
Thanks for the heads up, you can move the modem this weekend, I'll run diagnostics tomorrow.
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