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Low and unreliable speeds at any time of day/night on newly installed Gen5

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GweRDSKNS
Freshman

Low and unreliable speeds at any time of day/night on newly installed Gen5

I have had slow/broken internet since installation. Whast is the problem? I have called support numerous times and was promised callbacks but never got any. Here are my speed test results. Can anyone resolve the speed issues? I cannot even watch my security camera at 500kbps.

 

https://testmy.net/db/kC18pl3L0  https://testmy.net/kC18pl3L0.png

1 ACCEPTED SOLUTION

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

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