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MODEM NOT WORKING - HT2000W

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Dgs313
New Member

MODEM NOT WORKING - HT2000W

Hello my modem recently powered off and will not turn back on no matter what I try. I have tried multiple outlets and checked all breakers. I would like a replacement modem please ASAP

2 REPLIES 2
maratsade
Distinguished Professor IV

@Dgs313 ,

Have you tried calling the 800 number? I believe they can also send you a new modem. Or you can wait until one of the reps here replies to you.  In the meantime, leave the modem plugged in so it can be accessed remotely. 

Avalon1101
Freshman

The forum staff can help with that.