Forum Discussion

fox12's avatar
fox12
Junior
4 years ago
Solved

Modem reboot daily

Is it uncommon to have to reboot the modem every day?  I will be working on the computer, everything going fine. Then suddenly nothing will load. I check the modem and all the lights are on steady. ...
  • Liz's avatar
    Liz
    4 years ago

    Hi fox12,

     

    Thank you for the details. Curious if changing your DNS server would make a difference. You could try switching to a Google DNS server at 8.8.8.8. Here are instructions on how to do so: https://developers.google.com/speed/public-dns/docs/using As those instructions note, it would be a good idea to jot down the original DNS server address before changing it, in case you need to revert from the Google server. Please let me know if that does anything for you.

     

    -Liz

fox12's avatar
fox12
Junior
4 years ago

Thanks for your response GabeU and Liz.
Liz, it's been going on for a couple of week at least. It happened 3 or 4 times then I just started rebooting every night.
The first couple of times it did it I thought it was my computer, so I cleared my cache, cookies, and history. That didn't help so I rebooted my computer. It didn't help, so I rebooted the modem and it started working. Always the same computer, we very seldom have more than 1 device online at a time. It only happened a couple of times since I started rebooting before I go to bed. I started doing that when I got up one morning at 5am to download a big update and the modem was stuck (not working) and I didn't want to wake the woman up to reboot it.
I will try not rebooting unless I have to and maybe get some times it does it.

Thanks for the effort. Very much appreciated.

 

Liz's avatar
Liz
Moderator
4 years ago

Hi fox12,

 

Thank you for the details. Curious if changing your DNS server would make a difference. You could try switching to a Google DNS server at 8.8.8.8. Here are instructions on how to do so: https://developers.google.com/speed/public-dns/docs/using As those instructions note, it would be a good idea to jot down the original DNS server address before changing it, in case you need to revert from the Google server. Please let me know if that does anything for you.

 

-Liz