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My wifi is connected but says no internet. How do i get internet back?

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Spectator

My wifi is connected but says no internet. How do i get internet back?

 
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1 ACCEPTED SOLUTION

Accepted Solutions
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Distinguished Professor II

Re: My wifi is connected but says no internet. How do i get internet back?

This is for troubleshooting purposes -- Please post the replies

 

Check the front of the modem. How many lights are on, and which ones?

Go to this site, preferably using a LAN cable to connect your computer/laptop to the modem: http://192.168.0.1/#!/home/status

What are the numbers next to State Code?

Note that this page is an internal modem page, not a page out on the Internet, so you don't need an internet connection to access it, but you may need to be connected directly to the modem if it doesn't work through wifi.

 

 

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3 REPLIES 3
Highlighted
Distinguished Professor II

Re: My wifi is connected but says no internet. How do i get internet back?

This is for troubleshooting purposes -- Please post the replies

 

Check the front of the modem. How many lights are on, and which ones?

Go to this site, preferably using a LAN cable to connect your computer/laptop to the modem: http://192.168.0.1/#!/home/status

What are the numbers next to State Code?

Note that this page is an internal modem page, not a page out on the Internet, so you don't need an internet connection to access it, but you may need to be connected directly to the modem if it doesn't work through wifi.

 

 

View solution in original post

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Spectator

Re: My wifi is connected but says no internet. How do i get internet back?

Thank you so much!
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Distinguished Professor II

Re: My wifi is connected but says no internet. How do i get internet back?

Were you able to reconnect?