When you say no internet, do you mean HughesNet is down or that you can't connect to the modem? Are all of the lights on the front of the modem lit?
Can you get to the following page? http://192.168.0.1/#!/home/status
If you can, do you see any red exes down the right hand side? In the System Summary box at the top of the page, do you see a State Code listed? If so, what is it?
Check to make sure that the coax connector at the beck of the modem is finger tight. It doesn't need to be tighter than this, but it shouldn't be loose. Also, if you have the HughesNet modem plugged into a power strip or surge protector, try plugging directly into a wall outlet to see if it makes any difference.
In case the reps need to run remote diagnostics on your HughesNet equipment, please be sure to leave your modem plugged in, if you don't already. The reps are on M-F from approximately 8AM to 5PM EST, though it can take them a day or two to reply.
Thanks for doing those things. Unfortunately, it sounds like something the reps will definitely have to help with. Though weather at your gateway can affect your service in the same way as weather at your own location, it's VERY unlikely that the problem is due such, especially if the outage isn't of the intermittent type that weather can cause.
With the reps being tagged in my previous reply they will be sure to see this thread and help you. Hopefully they'll reply tomorrow. They've been pretty good lately with replying fairly quickly. As mentioned, please be sure to leave the modem plugged in, as they will almost assuredly want to run the remote diagnostics on your HughesNet equipment.
Sorry I couldn't be of more help to get you up and running tonight. 😞
Hello Sz, thank you for posting, were you able to get a state code when you checked the system status? If you can get the state code it would be helpful in diagnosing your system.
Sz, thank you for providing this information. In order to resolve this, we will need you to perform a re-registration of the HughesNet modem to continue troubleshooting. Please give us a call at 866-347-3292 so that we can walk you through the steps. I will leave details in your account so the agent knows what steps need to be taken.
Glad you got it fixed and you're up and running again. Years ago I had to have the same thing replaced on my old setup. My internet wasn't fully down like yours was, but it kept giving me all kinds of intermittent connection issues.