Forum Discussion

GabeU's avatar
GabeU
Distinguished Professor IV
5 years ago

No longer receiving Community email notifications...

Remy    Like maratsade, I have now stopped receiving Community notifications to my hughes.net email.  They worked up until yesterday morning (Saturday 8/29).  Since then I should have received well...
Performance
  • Liz's avatar
    Liz
    5 years ago

    OK! maratsade GabeU can you please let me know if you're getting the notification e-mails now?

     

    -Liz

GabeU's avatar
GabeU
Distinguished Professor IV
Michael57 wrote:

Do your settings here: https://community.hughesnet.com/t5/user/myprofilepage/tab/user-subscriptions:email-subscriptions  seem to still be right?

Yep.  I've even toggled and reset them multiple times in an attempt to kick start the notifications, but nothing's worked.  It also shows that I'm subscribed to all of the topics I should be.  

 

Everything was fine, even after maratsade had been having the same problem for quite some time, then one day... poof.

Liz's avatar
Liz
Moderator
5 years ago

Good morning GabeU maratsade 

 

Have either of you gotten any forum notifications lately? 

 

-Liz

 

 

  • Liz's avatar
    Liz
    Moderator
    5 years ago

    WOOO alright thank you for the confirmation, you're very welcome. Glad we all got this resolved for you! Have a great weekend!

     

    -Liz

  • Liz's avatar
    Liz
    Moderator
    5 years ago

    OK thanks for your confirmtion as well Gabe, I'll let them know!

     

    -Liz

  • Liz's avatar
    Liz
    Moderator
    5 years ago

    OK! maratsade GabeU can you please let me know if you're getting the notification e-mails now?

     

    -Liz

  • Liz's avatar
    Liz
    Moderator
    5 years ago

    YESSS

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    5 years ago

    Liz 

     

    Thank you, thank you, thank you to whoever fixed this, and thank YOU, Liz, for getting them to do so!

     

    It was nice signing on and seeing replies in my email again.  😊😊😊😊😊 

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    5 years ago
    Liz wrote:

    WOOO alright thank you for the confirmation, you're very welcome. Glad we all got this resolved for you! Have a great weekend!

     

    -Liz

    You too!  :) 

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    Nope.  I sometimes get tests emails from Zimbra and others, but no community notifications.    :/

     

    Email sent to my Webmail works just fine (knock on wood).  What doesn't work is community notifications (such as kudos, mentions, replies, etc.).  No notifications since 26 July. :smileysad:

     

     

    Liz wrote:

     

     

    Have either of you gotten any forum notifications lately? 

     

    -Liz

     

     

     

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    5 years ago
    Liz wrote:

    Good morning GabeU maratsade 

     

    Have either of you gotten any forum notifications lately? 

     

    -Liz

    Nothing here.  I also made sure to check on the HughesNet email site itself, as I have all hughes.net emails forwarded to my MSN mail.  There was nothing there.

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    Yes! Huzzah! :)

     

    Liz wrote:

    OK! can you please let me know if you're getting the notification e-mails now?

     

    -Liz